The boardroom at A&E probably brook out into applause when somebody proposed it.
#Working for southwest airlines reviews series#
Network: A&E Genre: Reality/Documentary Content Rating: TV-PG Classification: Contemporary (Star range: 1 - 4) Seasons Reviewed: Series (1+ seasons) On paper 'Airline' might have seemed like a funny and interesting idea for a reality series. It is horrible to look at, but somehow you cannot turn away. (Actually, some employees NEVER are seen being nice.) Watching this show is like watching a plane crash. Also scattered here and there are examples of SWA employees going above and beyond their jobs to help a passenger, but those are the rare spots on the show and they hardly balance or neutralize the nastiness displayed by these same employees in other episodes. Scattered between these atrocious scenes are uninteresting "human interest" pieces showing SWA employees bowling or going on cruises, passengers competing in beauty or dance contests, and other assorted items having nothing to do with an airport or airline. Sometimes the detached artificiality of an employee's apology for whatever happened to the passenger is so blatant that it is a wonder the employee still had a job after the episode aired. The results are appalling examples of how not to conduct customer service. Most of the employees come across as insincere, judgmental, condescending, uncaring, disrespectful and eager to exert whatever little power they perceive themselves as having. Most of the show is made up of unhappy, frustrated, angry passengers who are given an opportunity to show the audience how they are the victims of unstated SWA's policies and just how rudely SWA employees treat them. I cannot fathom how SWA thought this would be something good for its image. I never liked to fly the cattle carrier that is Southwest Airlines, but after seeing this series, I want to avoid it like the plague. My only complaint is that it isn't the normal hour long series that A&E normally runs, but two back to back half hour installments are OK. ***Possible Spoiler Whether it be helping clean up a bathroom accident for a man with Alzheimer's, to getting clean clothes for a man who reeks, to having to deal with people who are going to sue over a lost bag that's worth tons of money, only to have it reappear as a duffle bag that you'd carry to the gym-I think I'd quit on the spot, but, somehow they carry on. Now, maybe it's just Southwest Airlines, or maybe it's just the fact that they knew that they were being filmed, but, it seems that the staff really cares and goes out of their way to be accommodating. 99% of that hatred comes from having to deal with crowds, close connections, sitting at gates, sitting on runways, losing baggage, weather delays, crying babies, etc., etc., etc.but, this new special on A&E has really opened my eyes to the kind of crap people who work at the airline have to put up with. I must admit I HATE having to travel when it comes to flying. Plenty of nice moments as well, and a great deal of light-hearted humor.
You really come to sympathize with the poor airline employees who deal with a seemingly endless stream of abuse and stupidity from all kinds of people. People claiming racism because security won't let them bring more than one person to a gate to meet a friend on arrival, people loudly protesting when desk agents want to inspect a competition firearm, people getting completely belligerent drunk and then complaining when they're thrown off the plane. The vast majority of the time, it is well worth watching, if only for the seeming endless ignorance of so many of today's air passengers. Airline is at various times: fascinating, boring, hilarious, etc. The main difference is that Airline concentrates on a single airline (that being Southwest), while Airport was about Heathrow Airport itself.
#Working for southwest airlines reviews tv#
This is very similar to the UK tv show "Airport", and is actually made by the same production company and film crews.
0 kommentar(er)
